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Frequently Asked Questions

 

What is your shipping Policy for Prints?

J.E.Strohkorb Fine Arts utilizes Skyline Art Prints based in Austin, TX for all printed pieces.  Skyline Art Prints ships nationwide with USPS and UPS.  
 
There are a number of variables that will affect the price of shipping. This makes setting a standard shipping fee structure pretty difficult.  Shipping to our customers varies based on weight, quantity and size of the art works. The value of shipping for small to medium orders is $9.95 - $39.95, for Medium to Large orders is $39.95 - $149.95, and Oversized orders is $149.95 - $299.95.  
 
Skyline Art Prints ships the most efficient route, using USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. Customers will receive tracking number via email as soon as their order has shipped. 
 

International shipping (outside of the USA) will be based on current rates for UPS Ground will be charged to the customer. 

 

Please contact Skyline Printing if you have any questions about your order at (512) 497-2822 or orders@skylineartprints.com

Skyline Art Prints guarantees the safety of your prints!

 

What is your shipping Policy for Original Art works?

J.E.Strohkorb Fine Arts ships nationwide with UPS Ground.   J.E. Strohkorb charges the cost of packaging (crating) and shipping for all the art originals that we sell during the checkout process based on our best estimate of cost.
 
There are a number of variables that will affect the price of shipping. This makes setting a standard shipping fee structure pretty difficult.  Shipping to our customers varies based on weight, quantity and size of the art works. The value of shipping for small to medium orders is $9.95 - $39.95, for Medium to Large orders is $39.95 - $149.95, and Oversized orders (36x48 and larger) is $149.95 - $299.95.  If wood crating is need to protect the original art work during shipping this can be an additional fee as well and varies depending on the size of the work up to $200.
 
Shipping dates within the USA range from 5-10 business days, depending on distance. 
 

International shipping (outside of the USA) for original art will be based on current rates for UPS and will be charged to the customer.  Following the online purchase, J.E.Strohkorb Fine Art will contact the customer to determine any additional fees for Shipping and crating internationally. These additional fees will be managed separately via an invoicing process.

 

Please contact J.E. Strohkorb Fine Art if you have any questions about your order at email: Jerry@jestrohkorb.com

 

 

What is your Policy on Returns/Exchanges/Refunds for Prints? 

Skyline Art Prints Return Policy  - Skyline Art Prints does not accept returns. All sales are FINAL. There is a 25% fee for any changes after the order is placed.  Did your prints arrive damaged? Please keep all packaging and contact Skyline Printing for further instructions within 30 days after delivery to replace your prints:  (512)497-2822 or orders@skylineartprints.com

 

 

What is your Policy on Returns/Exchanges/Refunds for Original Art? 

J.E.Strohkorb Fine Arts will accept returns of original art only purchased from this online art store within 30 days only if Art is in excellent, undamaged condition. There will be a 20% fee charged to return. The customer will pay for any shipping/handling costs related to returning artwork.  After 30 days, all sales of original art purchased online are considered FINAL, and returns will not be accepted. 

 

All sales of art purchased in-person at a face to face event (such as an art show) are FINAL, no returns are permitted.

  

 

How can I keep up with your new work?

J.E. Strohkorb is regularly producing new original art and selling print editions and originals on his web site and store http://www.jestrohkorb.com

 

Sign up for Updates! to get the latest updates on shows, live events, and contests, you can also follow him on Social Media by clicking the icons to the left,  follow once opened and share/repost with your friends (Instagram: @jestrohkorbart, Facebook: @Jerry Strohkorb, Twitter: @jestrohkorb).

 

Thanks for asking! tell your friends!

 

 

What is your policy about using your images?

All art and images created by J.E.Strohkorb whether electronic or physical remain the intellectual property of J.E.Strohkorb Fine Arts, and remain under copyright.  If art is purchased and the purchaser wishes to reproduce the image for any electronic or physical means especially for the purpose of profit, the purchaser must attain the written permission of J.E.Strohkorb Fine Arts in order to do so, as well give credit and remuneration as appropriate to the artist, J.E.Strohkorb.  Otherwise, unauthorized reproduction is strictly forbidden.

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